A hidden disability may mean customers doesn’t see all the options you have; can’t clearly hear what you have to offer; may not be able to clearly say what they need; or they may feel overwhelmed and unable to remember, or choose from, all of the options you outlined for them.

When an employee doesn’t know how to help a person with a hidden disability means, many clients or customers are deprived of knowing about and accessing all the services, products and support you offer.  Quite simply – no one gains respect and everyone loses.

How do we help?  Want2Talk collaborative workshops expose the challenges, educate workers about how to manage or eliminate the issues and so enables comfort in conversation with anyone.  Our workshops are educational, enlightening, synergistic and empowering.  Your staff can help to identify powerful solutions and will understand how to deliver support that is as unique & effective as your brand and service is.

Why should business care? People with disabilities are an under-appreciated market with a reported $55 billion to spend each year in Canada alone (Ont Chamber of Commerce).  Want2Talk helps make conversations comfortable and business transactions effective & enjoyable.  More shared information means increased access to products & service and ultimately raises feelings of respect and customer loyalty for your brand.

Don’t miss out – train your staff, welcome everyone, sell more. 

Connect to Book a Training Session Now*.

*government subsidy is available